All Departments
8
Total Departments
7
Active
1
Inactive
34
Total Agents
Active
IT Support

Hardware, software, network and system issues

8 agents
143 open
94% SLA
Active
HR Department

Payroll, leave, recruitment and benefits

5 agents
67 open
88% SLA
Active
Finance

Invoices, expense claims and financial queries

4 agents
29 open
91% SLA
Active
Facilities

Office maintenance, parking and access cards

3 agents
18 open
96% SLA
Active
Legal & Compliance

Contracts, regulatory and compliance matters

3 agents
12 open
100% SLA
Active
Procurement

Purchase orders, vendor and supply chain

4 agents
22 open
87% SLA
Inactive
Administration

General administrative requests

0 agents
0 open
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