| Title | Category | Scope | Used | Created | |
|---|---|---|---|---|---|
VPN Troubleshooting Steps Please follow these steps: 1. Open Device Manager 2. Navigate to Network Adapters… | VPN & Network | Shared | 38 times | 2 Jun 2025 | |
Acknowledge & Investigate Thank you for reporting this issue. I have received your ticket and will investigate… | General | Shared | 124 times | 15 May 2025 | |
Request for Remote Session I would like to remotely access your device to diagnose the issue. Are you available… | General | Personal | 17 times | 1 Jun 2025 | |
Driver Update Instructions To update your network driver: Right-click Start → Device Manager… | Hardware | Personal | 9 times | 10 Jun 2025 | |
Ticket Resolved Confirmation Your ticket has been resolved. Please confirm by closing it, or reopen if the issue persists… | General | Shared | 88 times | 3 May 2025 |